![]() ![]() Protonmail is not the only show in town, but it is one of the most poorly run email providers and certainly the only one that has received such extreme, bad reviews from paying customers. I won't mention the name in case anyone thinks I wrote this to plug someone else, but just do your homework and you'll find competitive options. After doing some research, I have now happily switched to another email provider. I wish I had known before they caused me damages. This happens, but what doesn't happen is the extreme bad response you get, if any, from their customer service for paying customers. It's been such an extreme case, that I decided to do a little legwork and found so many people complaining about losing access to their email for some reason or other. I sent multiple emails over days, but have yet to receive a reply. They did not return my money and I am still waiting for my account to reopen. Almost did, but just put up with it in the interest of privacy and time.įinally, like others, my account got blocked although I had made payments. Their responses weren't even to the specific questions, to the point I thought bots were responding. Personally, I have had the worst customer service of my life for a paid account. When he's not writing, you'll probably find him hitting the gym, trying to ace a new hobby, reading his textbooks, or traveling.Protonmail has done so wrong that I am writing a review about it to save others from damages. In addition to his role at AP, Arol is also a staff writer for sister site MakeUseOf, where he writes mostly about computing. You'll normally find him covering news, although he has also written the occasional deal, buyer's guide, how-to post, and round-up. While he's a technology lover at heart, he holds Android phones, and smartphones in general, close to heart. Arol brings half a decade of writing experience, and the occasional hot take, to his writings. He transitioned to a news and feature writer role at XDA Developers that same year, where he worked until 2021 before making the jump to AP. Years later, in 2017, he got his true start in tech journalism working for a small Google-focused site called Pixel Spot. He first began writing online for the short-lived portal of Spanish-language gaming forum Emudesc in 2013. Arol is a tech journalist and contributor at Android Police. ![]()
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